Patient data protection clause


(In compliance with the EU Data Protection Regulation 2016/679)


Postal address: Calle Maluquer Nº1 Pta 2 de Valencia CP (46007) Valencia

Telephone: 684 148 979 Email:

Data Protection Officer:


Purpose Patient administration, health care and medical record management.

Personal data will be processed:

– For the management and care of patients, administration and billing of health services, appointment management and any other to maintain the relationship with Patients.

– For purposes of medical prevention or diagnosis, health care and medical treatment.

– For purposes of management, administration and conservation of the clinical history in order to guarantee the correct provision of care to the patient.


Execution of a contract

Fulfillment of a legal obligation


Exception article 9.2.h) of the RGPD

The legal basis for processing in the performance of a contract for the provision of health services

The legal basis for the processing is compliance with a legal obligation established by Law 41/2002, of November 14, 2002, which regulates patient autonomy and the rights and obligations regarding clinical information and documentation, and Law 14/1986, of April 25, 1986, General Health Law.

Treatment necessary for the purposes of preventive or occupational medicine, assessment of the worker’s capacity to work, medical diagnosis, provision of health or social care or treatment, or management of health and social care systems and services.

Conservation period The data will be kept for 5 years from the date of discharge from the last health care service and during the statute of limitations of our legal obligations or the legal or judicial actions that may be applicable.
Obligation to provide data The data are necessary for the provision of services, otherwise they cannot be provided or received by the interested party.

– Tax administration: compliance with tax obligations with the AEAT (Spanish Tax Agency)

– Banks, savings banks and rural banks: Debit of invoiced services.

– Administrative and business advisory services: Contracted service provider

– Technology platform services: Contracted service provider

– Insurance Companies: for the coverage of health services rendered.

Other treatments No automated decisions will be made about your personal data and no profiling will be performed.
International Transfers Your personal data will not be transferred to third countries.
Exercise of rights. As a data subject you can exercise your rights of access, rectification, deletion, or opposition. You have the right to withdraw your consent at any time for those purposes for which you have given your consent.
In certain circumstances, the data subject may request data portability and, therefore, to receive the personal data concerning him/her in a structured, commonly used and machine-readable format, so that it can be transmitted to another data controller.
In certain circumstances, the interested party may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
The interested parties have the right to complain to the Control Authority (Spanish Data Protection Agency

You may exercise your rights by writing to Carrer Vall de la Ballestera, 59, Edificio de Consultas Externas, consulta 47, Valencia CP (46015) Valencia. You must specify which of these rights you are requesting to be satisfied and, in turn, must be accompanied by a photocopy of your ID card or equivalent identification document. If you want to have a model for it, you can:

– Or use an official Agency template:

– Or ask us for a model: